What to look for in a great contractor

Date published:
January 7, 2022

Looking to renovate, restore or even build your own home? Arguably, the most important decision you can make regarding your project is the contractor who will complete it. But how do you know what to look for in a great contractor? 


Here are some of the most important traits to consider when deciding which contractors will be a good fit for your next construction project.  

Look for honest, great communication

The best contractors aren’t afraid of communicating with their clients. Instead, they thrive on making sure each and every one of their customers are educated on the restoration, renovation or construction project at hand. A great contractor will communicate with you during each part of the design process, making sure that you’re involved every step of the way. 

Conversely, when it comes to contractor red flags, poor communication skills might be at the top of that list. A wonderful contractor won’t hide important information from you, nor will they be dodgy about the construction process. If, after months of working together, your contractor is still hesitant or unwilling to answer questions about the cost of a project or its estimated time of completion, it’s time to consider working with someone else. 

Make sure your contractor adheres to building codes

Not all contractors are built the same. While there are many professional builders who adhere to building codes and know how to comply with industry standards, there are just as many who cut corners to save on cost. You don’t want to end up with a contractor who doesn’t adhere to regulatory standards — even if you end up saving money in the short-term, in the long run, you’ll end up paying more.

Why? If you decide to put your house on the market, realtors and homebuyers will take note of renovations that don’t comply with building codes. That, in turn, will bring down the value of your home considerably. It can also scare off potential homebuyers, leaving you with a property that gains a reputation for being difficult to sell. 

Work with a contractor who can offer progress updates 

Consider this: you start to work with a contractor who you believe to be reputable. They’re communicative about the entire planning process, and work hand in hand with you to design the renovation of your dreams. You agree to a budget and timeline, and let the contractor get to work.

Then? Nothing. Your contractor disappears behind the “construction curtain,” and doesn’t reappear until months later with a progress report. All the while, you have questions and concerns about the project that don’t get answered. In the end, the contractor deviates from your original plan, and charges you more than you expected for updates you didn’t ask for. 

Nobody wants a customer experience like that. For these reasons, it’s important to work with a contractor who has a proven track record of reliably updating clients on their process. Look for homebuilders who are transparent about their previous projects and renovations. If they’re trustworthy, they won’t mind you asking about how they update customers on their progress. 

Additionally, the best contractors will inform you of anything that might stall their work. If city regulations or building codes cause delays to your renovation, a good contractor will keep you updated on adjusted project timelines. And if you have cause for concern about a timeline, your contractor should also be happy to answer any questions you have. 

Lastly, good contractors make sure no project ever gets abandoned or goes unattended for long periods of time. They know that your home needs to be up and running as soon as possible for you to truly enjoy the benefits of a renovation project. 

Expect a best-in-class digital experience

While 20th century contractors might have relied on blueprints and on-site visits, digital technology has made the renovation and construction industry more efficient than ever before. A great contractor will take advantage of the various systems and technologies at their disposal — what’s more, they’ll use them to keep you updated on aspects of the building process. 

The best contractors will have already adopted an innovative, digital approach that seamlessly helps customers stay involved during every stage of the remodeling process. In addition to live progress updates, photos, videos, email communications and more, a great contractor will have a dedicated platform where project notes are readily accessible by their clients. 

Look for contractors who use high-quality building materials 

Smart contractors use high-quality building materials. Why? Because they know that if their work stands the test of time, their clients will come back for more projects. Instead of opting for a cheaper contractor who cuts costs by implementing poor construction materials, choose a reputable building team that relies solely on materials that will last. You’ll thank yourself for 

commissioning updates that don’t break down or fall apart after just a few years. What’s more, your house will be worth more on the market if it’s been renovated with modern, sturdy materials. 

Not sure where to start? Try Apex

Finding a great contractor is a little bit like dating — you have to shop around and talk with multiple people to find the right fit. And while we may be a bit biased, we’re big believers in providing our customers with an absolute best-in-class experience that can’t be replicated anywhere else. 

In addition to offering great communication, extensive knowledge of building codes, frequent progress updates, a suite of cutting-edge digital tools and quality building materials, Apex Transformations will take your renovation plans and add a creative, human touch that can’t be found anywhere else. When we say our passion is making your dream space a reality, we mean it — just ask any of the recipients of our previous award-winning work. 

But don’t just take our word for it. Instead, talk to one of our professionals directly about the kind of experience we provide.